Frequently Asked Questions
Knee scooters are easier, safer, more stable, and more comfortable than crutches. If your foot or ankle recovery period will last for an extended period of time, a knee scooter is a far better choice to help you stay mobile.
Not at all. Most people will feel comfortable using their knee scooter right away. The Drive DV8 knee scooter is easy to handle, and it’s great for indoor / outdoor use on most smooth surfaces.
Many insurance plans will cover the cost of knee scooter rentals under the category of medical appliance rentals. Ask your doctor for a prescription for the knee scooter in order to get reimbursement from your insurance provider.
No, it will be in excellent condition. After each use, we clean, sanitize, and service each scooter so that our rental fleet stays in great shape.
Yes, 4 weeks.
$110 for the first 4 weeks, and $20 per week for each week thereafter.
Our number one goal is to have a scooter available whenever you need one. It would help if you give us advanced notice, but we strive to be ready whenever you need us.
Your happiness is important us, so we’ll replace the scooter at no cost to you.
If the knee scooter is damaged from misuse, the renter will be charged accordingly, up to the retail value of the product.
No big deal. Your satisfaction is our top priority, so just let us know within a week of your initial rental period and we’ll pick it up and refund your rental charge (less a $40 handling fee to cover our delivery and pick up costs).
We typically require 24 hours or reasonable notice prior to delivery. On rare occasions we can deliver immediately upon request, but more often than not we will require some advanced notice.
In our experience, you need to be very careful when using a knee scooter outdoors. It is best to move with caution when the ground surface is uneven in order to avoid falling.